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Introduced flexible pricing models with support for nightly-based and guest-based pricing creation. This feature simplifies rate management and ensures consistency across pricing strategies.
Availability: PMS & Online Booking Engine
A new package-type room selection allowing properties to define predefined booking rules for online reservations, enabling better control over package offerings.
Availability: Online Booking Engine only
Housekeeping has moved from a date-based system to a room-based model. The housekeeping status is now consistent across all dates for a room, improving operational clarity and efficiency.
Availability: Common across all modules
A completely redesigned booking engine with an enhanced look and feel, improved validations, and a smarter date picker. Pricing, availability, and close-to-arrival rules are now fully synchronized for accurate bookings.
Introduced a new General Ledger and Night Audit Report categorized by ledger groups. Added audit history tracking, added option to lock night audit and role-based access to ensure only authorized users can view or modify night audit data.
New options added to POS allowing users to void, delete, refund, or reverse payments, providing better financial control and correction handling.
allows multiple guests to be associated with a single reservation. All guests under a shared reservation will share the billing details and charges, and the reservation will be managed as one consolidated booking. This feature is currently available.
GraceSoft’s first step into AI technology with the introduction of Voice AI and Chat AI. This lays the foundation for upcoming AI-driven automation and guest engagement features.
Expanded rate calendar functionality allowing override, increase, decrease, and bulk price updates. Introduced rate tier pricing that can be predefined and applied directly from the rate calendar.
A new digital signature solution allowing staff to collect guest signatures on invoices via tablets or mobile devices. Signed invoices are automatically saved and reflected on reservations.
Beta rollout of online-side reservations supporting individual reservations, groups, Online Booking Engine, and OTA bookings. Currently not available in reports and other PMS modules.
Added support for USA ePay, BridgePay, and FluidPay Payment Gateway.
GraceSoft is also collaborating with PayFactory to help reduce payment gateway commissions.
Introduced a new CRM with a centralized guest profile, shared across PMS and CRM.
With Loyalty and Quotation based booking options.
Upcoming features include mass email and campaign management.
Note: CRM is an additional purchase module.
Integrated TripAdvisor Campaign Board and added VRBO as a supported OTA channel, expanding distribution and marketing reach.
All cash payments can now be tracked under the Cash Drawer, with support for adding and removing cash entries. These transactions are fully reflected in the Shift Report and Night Audit for accurate reconciliation.
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